Why Choose The Kantor Institute for Your Business Needs

Communicative competency, as we define the term, takes place primarily in live, “face” relationships. It is anchored in an accessible theory of face-to-face communication which has a language system capable of describing and classifying most utterances and vocal events used in human, interactive discourse. Leaders en route to communicative competency quickly discover their own vocal tendencies, their patterns of expression, and the positive and negative impacts these have on others. They acquire a skill we call multi-lingual capacity and, importantly, they come to see strong and weak suits in their repertoires and gaps that limit full communicative capacity. With usage they learn to recognize the expressions and patterns employed by the group (themselves included) and, when non-productive patterns are identified, they learn how to intervene in order better (more effectively and efficiently) to achieve team purposes.

Leaders can be helped to discover, develop and display communicative competency in many contexts. If there is one context that advances them most expediently from minor to major league performance, it is the variety of team contexts (work groups, management, product development, research development, strategy and innovation) in which they cut their teeth and show their stuff—with peers, bosses, and subordinates.